Returns Policy

We will accept returns for exchange. We do not charge any restocking or exchange fees. However postage is the customers responsibility.

We will refund on the off chance the product is faulty. Please allow 3 business days for returned funds to reach your bank account.

Please return to us within 10 days of receiving your order. Please ensure you get tracking for your returns as we cannot refund if Australia post loses your return.

Please return to 1 Strathcona Street West Perth WA 6005 Western Australia.

Please email us at pipaclarke@westnet.com.au to discuss any need to refund or exchange our products or call us on 0412654929.

You can also contact us here via the shopify inbox

 

with thanks

The Magnesium Water Australia Team